He used to send people to his website to look for a date on a calendar that never seemed to work. Then, when they didn’t follow the directions on his website to send a deposit via PayPal, he’d have to send them a link to pay via Square. Don’t even ask about getting them to sign a waiver.
The whole thing took a lot of explaining, customer hand-holding, and following up.
After transitioning to Flybook, Captain Chris found his bookings became much more streamlined, and much less hassle…
Now he’s got “one-click checkout” as he calls it.
Captain Chris texts his clients a single link where they can do everything in one click.
Pure magic!
Captain Chris says: “I love it. Instead of asking the customer to do a bunch of stuff on my website, I just send them one link and they checkout and are done. It couldn’t be any easier for both of us.”
This is exactly the kind of experience customers want: fast, easy and able to be completed on a phone.
Find out more about how we can help you improve customer experience and book more trips!
